Terms of Service

1. About ZobbyKids

ZobbyKids Family Tracker ("ZobbyKids", "we", "us", "our") is a family activity tracking Progressive Web Application operated by Biswo Thapa ("Developer"). ZobbyKids helps parents track their children's daily activities, behaviour, school performance, health records, and earned reward points.

The service is accessible at zubbykids.com and via the ZobbyKids mobile app. By using ZobbyKids, you enter into a legally binding agreement with the Developer under these Terms of Service.

2. Eligibility & Account Registration

2.1 Who can use ZobbyKids

• You must be at least 18 years of age to create an account
• You must be the parent or legal guardian of any child whose data you enter into the app
• You must provide accurate and complete registration information
• One account per parent — you may invite your partner as Parent 2 using the family invite code

2.2 Account security

You are responsible for maintaining the confidentiality of your password and for all activity under your account. Notify us immediately at support@zubbykids.com if you suspect unauthorised access. We are not liable for losses resulting from unauthorised use of your account.

2.3 One family account

Each family has one account. Parent 1 creates the account and may invite Parent 2 via the 6-digit family invite code. Both parents access the same family data. Sharing your account with people outside your immediate family is not permitted.

3. Subscription Plans & Billing

ZobbyKids operates on a freemium subscription model. The following plans are available:

3.1 Billing terms

• Subscriptions are billed in advance on a monthly or annual cycle
• Annual plans receive a 20% discount compared to monthly billing
• Payments are processed securely via Stripe — we never store your full card details
• Your subscription automatically renews at the end of each billing period unless cancelled
• We will notify you by email at least 7 days before any price change takes effect

3.2 Failed payments

If a payment fails, we will attempt to process it again within 3 business days. If payment cannot be collected, your account will be downgraded to a locked state until payment is resolved. Your data will be retained for 30 days after a failed payment to allow reactivation.

4. Free Trial

New families receive a 14-day free Trial upon registration. No credit card is required to start the Trial.

• The Trial provides limited features: 1 child, 1 parent, 27 default activities, 7-day log history
• After 14 days, the account is locked and you must upgrade to Silver or Premium to continue
• Your data is retained for 30 days after Trial expiry — upgrade within this window to restore access
• Only one free Trial per family — creating duplicate accounts to obtain additional trial periods is not permitted

5. Cancellation & Refunds

5.1 Cancellation

You may cancel your subscription at any time from the Billing section of the app or by emailing support@zubbykids.com. Cancellation takes effect at the end of your current billing period — you retain full access until then.

5.2 Refund policy

5.3 Account deletion

Deleting your account is permanent. All personal data, child profiles, activity logs, health records, and family data will be permanently deleted within 30 days of account deletion. Billing history and consent records are retained for 7 years as required by law. See our Privacy Policy for full details.

6. Acceptable Use

6.1 You agree to use ZobbyKids only for its intended purpose

ZobbyKids is designed to help parents track their children's activities and development. You agree not to:

• Use the service for any unlawful purpose or in violation of any applicable law
• Enter false, misleading, or inaccurate information about yourself or your children
• Attempt to access another family's data or circumvent our security measures
• Reverse engineer, decompile, or attempt to extract source code from the application
• Use automated tools, bots, or scripts to access or scrape the service
• Resell, sublicense, or commercially exploit the service or any content within it
• Upload malicious code, viruses, or any content that could damage the service or other users
• Create multiple accounts to circumvent plan limits or obtain additional Trial periods
• Use the service in any way that could damage, disable, or impair our infrastructure

6.2 Content you submit

You retain ownership of all data you enter into ZobbyKids (child profiles, activity logs, diary entries, etc.). By submitting this data, you grant us a limited licence to store and process it solely to provide the service to you. We do not use your family's data for advertising, analytics sold to third parties, or any purpose other than delivering ZobbyKids to you.

7. Children's Data & Parental Responsibility

ZobbyKids is operated by parents, for parents. Children do not create accounts or interact with the service directly.

7.1 Your responsibilities as a parent

• You are solely responsible for the accuracy of data you enter about your children
• You confirm that you are the parent or legal guardian of every child you add to the app
• You must provide verifiable parental consent before creating a child profile for any child under 13, as required by COPPA
• You are responsible for ensuring your use of the app complies with your local laws regarding children's data
• ZobbyKids is a tracking tool — it does not replace professional medical, psychological, or educational advice

7.2 Medical & health information

Health records, medication details, vaccination schedules, and medical notes you enter are stored for your personal reference only. ZobbyKids is not a medical device and does not provide medical advice. Always consult a qualified healthcare professional for medical decisions about your child.

7.3 COPPA compliance

We comply with the Children's Online Privacy Protection Act (COPPA). Children under 13 cannot create accounts. All child data is entered by verified parents only. Full details are in our Privacy Policy.

8. Intellectual Property

All intellectual property rights in ZobbyKids — including the software, design, graphics, trademarks, ZobbyKids name, logo, and content — are owned by or licensed to Biswo Thapa. Nothing in these Terms grants you any rights to our intellectual property.

The 29 default activities included in ZobbyKids are part of our service and may not be extracted, copied, or reproduced outside of the app.

You may not use the ZobbyKids name, logo, or branding without our prior written consent.

9. Disclaimer of Warranties

ZobbyKids is provided "as is" and "as available" without warranties of any kind, express or implied.

To the maximum extent permitted by applicable law, we expressly disclaim all warranties including:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• That the service will be uninterrupted, error-free, or free from viruses or harmful components
• That data stored in ZobbyKids will never be lost, corrupted, or inadvertently disclosed
• That the service will meet your specific requirements

We take data backup seriously (daily automated backups to Azure Blob Storage) but we recommend you use the Export feature (Premium) to maintain your own copies of important data.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Biswo Thapa and ZobbyKids shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of data, profits, goodwill, or business opportunities
• Damages resulting from your reliance on information or decisions made using ZobbyKids
• Any interruption or cessation of the service
• Unauthorised access to or alteration of your data

In no event shall our total liability to you for all claims exceed the amount you paid to us in the 12 months preceding the claim, or USD $100, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Biswo Thapa and ZobbyKids from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the service in violation of these Terms
• Data you submit to the service that infringes any third-party right
• Your violation of any applicable law or regulation
• Any dispute between you and another user of the service

12. Termination

12.1 Termination by you

You may stop using ZobbyKids and delete your account at any time via Settings → Delete Account. This will permanently delete all your data within 30 days.

12.2 Termination by us

We may suspend or terminate your account immediately, without notice, if you:

• Violate these Terms of Service
• Engage in fraudulent, abusive, or illegal activity
• Fail to pay applicable subscription fees after the grace period
• Use the service in a way that harms other users or our infrastructure

Upon termination, your right to use the service ceases immediately. We will retain your data for 30 days after termination in case of dispute, then permanently delete it.

12.3 Service discontinuation

We reserve the right to discontinue ZobbyKids with at least 30 days' notice. In the event of discontinuation, we will provide you with the ability to export your data (regardless of plan) for at least 30 days before shutdown.

13. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of ZobbyKids shall first be attempted to be resolved through informal negotiation. Contact us at support@zubbykids.com and we will make reasonable efforts to resolve the matter within 30 days.

If informal resolution fails, disputes shall be submitted to binding arbitration under the rules of the Australian Centre for International Commercial Arbitration (ACICA), or — at our discretion for smaller claims — to a court of competent jurisdiction in Australia.

If you are located in the EU, you also have the right to raise disputes with your national consumer protection authority.

14. Changes to These Terms

We may update these Terms of Service from time to time. When we do:

• We will update the "Last Updated" date at the top of this document
• We will notify all registered users by email at least 14 days before material changes take effect
• For significant changes, we will display an in-app notice requiring acknowledgement before you can continue using the service
• Continued use of ZobbyKids after the effective date constitutes your acceptance of the updated Terms
• If you do not agree to the updated Terms, you may cancel your account before the effective date

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

For privacy-specific requests (data deletion, COPPA, GDPR), please see our Privacy Policy.